Mystery shopping in psychiatric service evaluation – ethical issues
نویسندگان
چکیده
منابع مشابه
Mystery shopping in health service evaluation.
BACKGROUND Over the last 5 years, primary care telephone triage systems have been introduced in the United Kingdom, United States, Australia, and most recently in New Zealand. Evaluation of the clinical safety of such systems poses a challenge for health planners and researchers. AIM To evaluate the use of simulated patients in the assessment of aspects of clinical safety in a pilot New Zeala...
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ژورنال
عنوان ژورنال: The Psychiatrist
سال: 2010
ISSN: 1758-3209,1758-3217
DOI: 10.1192/pb.bp.109.027821